Terms and Conditions
Last updated: December 24, 2024
Please take the time to carefully review these terms and conditions before using our services.
Interpretation and Definitions
Interpretation
Capitalized terms used here have specific meanings defined under these terms. These definitions apply whether the terms are used in singular or plural form.
Definitions
In these Terms and Conditions, the following definitions apply:
- Affiliate: An entity that has control over, is controlled by, or shares common control with a party. "Control" refers to holding at least 50% of the voting power in an organization.
- Country: Refers to the United Arab Emirates.
- Company: H&H Appliance Care, located at 16 29th St, Al Quoz - Al Quoz Industrial Area 4 - Dubai, United Arab Emirates.
- Device: Refers to any device such as a computer, smartphone, or tablet that can access our service.
- Service: Refers to the appliance repair services and website provided by the Company.
- Terms and Conditions: The rules governing the use of our Service.
- Third-party Social Media Service: Any external service or content, such as data or products, provided by third parties and available via the Service.
- Website: Refers to H&H Appliance Care, accessible at https://www.dubaiappliancecare.com/
- You: Refers to the person or entity using the Service.
Acknowledgment
These Terms and Conditions form the agreement between you and the Company for using our Service. By using our Service, you agree to these terms. If you do not agree with any part of these Terms and Conditions, you should refrain from accessing the Service.
Conditions of Service
Appliance Repair Service
- All repairs are carried out by certified technicians familiar with various appliance brands and models.
- The Company ensures only genuine replacement parts are used during repairs.
- Customers must provide correct information regarding appliance issues when booking services.
Delivery Time
- Expedited services are available upon request for an additional fee.
- If delays occur due to part shortages or other unforeseen issues, we will inform you promptly.
Warranty
- We offer a warranty on parts replaced during repairs, based on the type of service.
- The warranty does not cover damage caused by misuse, accidents, or issues not related to the repair.
Cost
- The prices include both labor and parts; additional charges may apply for emergency or special parts.
- You will receive an itemized invoice after service completion.
- Payment is due upon the return of the repaired appliance or the completion of service.
Termination
We reserve the right to terminate or suspend your access to the Service immediately, without prior notice, if you violate these Terms and Conditions. Upon termination, your ability to access the Service will end.
Limitation of Liability
The Company’s liability is limited to the amount paid for the service. We are not responsible for any indirect, incidental, or consequential damages.
Contact Us
If you have any questions or concerns regarding these Terms and Conditions, feel free to reach out to us:
